Order Management Automation (English)
AUTOMATION
Transfer protocol: SFTP
EDI format: OpenTrans (XML)
Namespace handling
All documents must use UTF-8 encoding
Partner Integration Testing (PIT) - Help
Diagrams 1 and 2 show the entire process flow.
The basic documents form the basis of automated order managment and should always be implemented as a first step.
The optional documents can be automated as required or processed manually via WebEDI (CMI).
Detailed process:
Current version of the documentation: 5.4.0
Our interface is under continuous development. All major changes are logged in the Changelog.
Supported Plugin & Middlewares
SUPPLIER FLOW
* Only relevant when using the Digitec Galaxus customs clearance solution
EDI documents
The after sales process for warranties, repairs and RMA is completely manual:
How do I process warranty claims?
MERCHANT FLOW
* Only relevant when using the Digitec Galaxus customs clearance solution
EDI documents
The after sales process for warranty claims is manual: How do I process warranty claims as a merchant?
The marketplace invoices will be sent by e-mail:
How is invoicing done in Switzerland?
How do the financial flows work in Germany?