Order Management Automation (English)
AUTOMATION
Transfer protocol: SFTP
EDI format: OpenTrans (XML)
Namespace handling
All documents must use UTF-8 encoding
Integration & Support Portal: https://jiradg.atlassian.net/servicedesk/customer/portal/1004
https://confdg.atlassian.net/wiki/spaces/PI/pages/170424795856
Diagrams 1 and 2 show the entire process flow.
The basic documents form the basis of automated order managment and should always be implemented as a first step.
The optional documents can be automated as required or processed manually via WebEDI (CMI).
Detailed process:
Current version of the documentation: 5.4.0
Our interface is under continuous development. All major changes are logged in the Changelog.
Supported Plugin & Middlewares
https://confdg.atlassian.net/wiki/spaces/PI/pages/169112831858
SUPPLIER FLOW
* Only relevant when using the Digitec Galaxus customs clearance solution
EDI documents
The after sales process for warranties, repairs and RMA is completely manual:
https://confdg.atlassian.net/wiki/spaces/PH/pages/169096808660
MERCHANT FLOW
* Only relevant when using the Digitec Galaxus customs clearance solution
EDI documents
The after sales process for warranty claims is manual: https://confdg.atlassian.net/wiki/spaces/PH/pages/169100443814
The marketplace invoices will be sent by e-mail:
https://confdg.atlassian.net/wiki/spaces/PH/pages/169099625949
https://confdg.atlassian.net/wiki/spaces/PH/pages/169241484158