How the marketplace works

Implementation of the merchant programme in the online shop on www.galaxus.de

Representation/ Visibility of the merchants

Merchants who sell products and services through the Galaxus Deutschland GmbH marketplace as part of the merchant programme are fully integrated in the online shop at http://www.galaxus.de , but are still clearly marked as such (see picture). On the one hand by the note "Supplied by NORMANI DE" and on the other hand under the info area "All suppliers" (with price, delivery origin, warranty information/s, availability and delivery period).

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Presentation f the merchant side (shop-in-shop)

Merchants who sell products and services via the Galaxus Deutschland GmbH marketplace as part of the merchant programme have the option of presenting their products individually on a so-called merchant page (shop-in-shop).

All of a merchant's products are then listed on this page and can be filtered according to various criteria.

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Product data integration

Ein inspirierendes und effizientes Einkaufen basiert auf korrekten und umfangreichen Produktdaten. Sie ermöglichen den Kunden über die Suche, die Navigation und durch die Filterung gezielt und schnell die Produkte zu finden, welche für sie von Interesse sind. Auf Produktebene unterstützen hochauflösende Fotos und Videos, gezielte Produktbeschreibungen, Varianten und detaillierte Spezifikationen den Kunden, sich gründlich zu informieren und ermöglichen zudem einen umfangreichen Produktvergleich. Die Verkaufschancen, Kundenzufriedenheit und Kundentreue erhöhen sich dadurch um ein Wesentliches.

Qualitativ hochwertige Produktdaten ermöglichen es uns zudem, Ihre Produkte in kurzer Zeit automatisiert und in vollem Umfang den Kunden zugänglich zu machen. Dadurch ist es möglich, schon nach kürzester Zeit das volle Potential des eigenen Sortiments auszuschöpfen. Die Digitec Galaxus AG setzt aus diesen Gründen von seinen Partnern korrekte und umfassende Produktdaten voraus.

Die Integration dient der Produkterstellung für den Onlineshop. Anbindungen werden in Zusammenarbeit mit der Digitec Galaxus AG/ Galaxus Deutschland GmbH auf Projektbasis durchgeführt.

Alle relevanten Infos zur Partner Integration finden sich hier: Partner Integration

Inspiring and efficient shopping experience is based on correct and comprehensive product data. They enable customers to find the products that are of interest to them quickly and in a targeted manner via search, navigation and filtering. At the product level, high-resolution photos and videos, comprehensive product descriptions, variants and detailed specifications support the customer in obtaining thorough information and also enable an extensive product comparison. This significantly increases sales opportunities, customer satisfaction and customer loyalty.

High-quality product data also enables us to make your products available to customers in an automated way and to their full extent in a short time. This makes it possible to exploit the full potential of your own product range after only a very short time. For these reasons, Digitec Galaxus AG/Galaxus Deutschland GmbH requires correct and comprehensive product data from its partners.

The integration is used for product creation for the online shop. Connections are carried out in cooperation with Digitec Galaxus AG/ Galaxus Deutschland GmbH on a project basis.

All relevant information regarding partner integration can be found here https://confdg.atlassian.net/l/cp/7By1ZUyC

Order and delivery process

Returns process

Payment processing

Payment processing within the framework of end customer contracts is carried out exclusively directly via Galaxus and the payment service provider designated by Galaxus, Stripe Inc. The order and payment flow is as follows.