Notification of warehouse deliveries
All pallet deliveries must be announced for the purpose of coordination and reservation of a delivery timeslot.
Booking Method: Online latest until 16:00 of the previous day of the delivery
Onlinetool: Cargoclix
Instructions: How do I use Cargoclix?
Points to consider when notifiying
The information and data of the notification must match the delivery. In case of discrepancies, the delivered goods may be rejected.
Delays must be reported as early as possible and any reallocated time slot must be respected.
If a notified delivery cannot take place, it must be cancelled as early as possible.
The number of pallets notified in advance must correspond to the number of pallets actually delivered.
Location addresses
Warehouse | Delivery hours | Address |
---|
Villmergen | Mo-Fr 06:00-19:00 | Digitec Galaxus AG Receiving Wohlen Ferroring 23 CH-5612 Villmergen GLN: 7640151820015 |
Dintikon | Mo-Fr 07:00-14:00 | Digitec Galaxus AG (Building Doppel Punkt) Receiving Parallelstrasse 10 CH-5606 Dintikon GLN: 7640151820022 |
Roggwil | Mo-Fr 06:00-15:00 | Digitec Galaxus AG Rampen 50-55 Lagerhausstrasse 12 CH-4914 Roggwil GLN: 7640151820039 |
Oftringen | Mo-Fr 07:00-12:00 13:00-17:00 | Digitec Galaxus AG c/o FIEGE Industriestrasse 11 4665 Oftringen GLN: 7640151820053 |
Krefeld (Fichtenhain) | Mo-Fr 07:00-15:00 | Galaxus Deutschland GmbH Receiving Rampe 45-57 Anmeldung bei Rampe 45 Hans-Günther-Sohl-Straße 2-4 DE-47807 Krefeld (Fichtenhain) GLN: 7640489630010 |
Krefeld (Hüls) | Mo-Fr 07:00-17:30 Sa 09:00-11:00 | Galaxus Deutschland GmbH Receiving Odilia-von-Goch-Str. 15 DE- 47839 Krefeld (Hüls) GLN: 7640489630027 |
Gate system for deliveries in Villmergen
The access to the site is equipped with a gate system. Access is regulated as follows:
At the ramp
Compliance with delivery timeslot
The allocated delivery time must be strictly adhered to.
The carriers must report to the ramp before the allocated time slot (max. 15 minutes).
Delayed deliveries (more than 10 minutes after the start of the time window) will be reallocated by our scheduling department based on the reason for the delay. Longer waiting times or a postponement of the delivery to another day may be the consequence.
The following information must be provided for each delivery:
QR code or CargoMarket Booking ID (visible on the Cargoclix booking confirmation)
Delivery note in paper form with our order number
Proof of customs clearance for deliveries from abroad
Trucks will be rejected at the receiving area in the following cases:
The following instructions will be followed:
Drivers will be instructed to contact their dispatchers so that a new time slot can be arranged.
New time slots for the same day: changes in the bookings can only be performed by Galaxus on behalf of the supplier. For this, the dispatcher must contact the warehouse in Wohlen (see above).
New time slots for another day: dispatchers can rebook the time slots themselves.
Means of transport
Delivery is only possible via the ramps or at ground level. Side unloading with a front loader is not possible. We reserve the right to refuse delivery. Pallets may only be unloaded with manual lift trucks.
Load unit
The load unit (e.g. pallet) conditions must be respected.
Pallet exchange
The EUR exchange pallets are exchanged step by step. No individual pallet accounts are kept with suppliers. When exchanging pallets, the regulations according to the document Exchange of Euro Pallets: Recommendation of GS1 Switzerland and ASTAG apply. If the criteria are not met, we reserve the right not to exchange the pallets.
Safety
The safety instructions of the Galaxus personnel must be followed. The wearing of safety shoes and high-visibility waistcoats is mandatory in the warehouses of Galaxus.
Damage
At the ramp the delivery will be checked for visible transport damage. If minor transport damage is discovered, this must be acknowledged on the proof of delivery so that complaint processes can be initiated subsequently. In the case of massive transport damage, we reserve the right to reject the consignment.
Holidays
The incoming goods department is closed on public holidays. No booking can be placed for these days (which can be seen in Cargoclix in each location).