What does my freight forwarder need to know about customs clearance?

Overview: Supplier

Table of Contents

The Contractually Negotiated Incoterm determines the Import Process

It is best to inform your forwarder about the Incoterm which you negotiated with Galaxus. In order to avoid problems with customs clearance, it is also good to mention the Incoterm on the export invoice.

Delivered Duty Paid (DDP) Deliveries

If the Incoterm DDP has been agreed upon, the CSP account of Galaxus may only be charged with value-added tax of the import clearance. For customs duties, the account of a third party (e.g. CSP of the forwarding agent) must be used. 

The supplier of the goods must be named as consignor on every import customs declaration. The name must be spelled exactly the same as the commercial register name, otherwise additional effort occurs.

The order number of Galaxus (eight digits) must be listed in the category «description of goods». If the order number isn’t visible on the commercial invoice, the declarant must contact tradecompliance@digitecgalaxus.ch.

Delivered at Place (DAP) Deliveries

If the Incoterm DAP has been agreed upon, Galaxus is responsible for Swiss Customs Clearance.

Unless otherwise agreed, import clearance must be handled by our customs clearance partner, Streck Transport AG. To ensure smooth customs clearance, we recommend that you provide Streck Transport AG with the following information and documents at least 24 hours before crossing the border:

• Date of arrival

• Customs office

• Export documents (export documents or transit documents)

• Excel documents ()

• Supplier invoices

• Proof of origin if available

Customs clearance notification to: digitecgalaxus.avise.zoll.moehlin@streck.ch

Contact Streck Transport AG:

Streck Transport AG

Industriestrasse 30

CH-4313 Möhlin

Phone +41 61 855 14 00

DE