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What product compliance requirements must I meet as a merchant?

What product compliance requirements must I meet as a merchant?


Product Compliance

Product compliance means that products comply with the applicable rules according to laws, guidelines or own standards. Product compliance can save time, reduce costs and minimise risks for the company and the customer. The following list is therefore a guide to meet our restrictions in our product range. These are not exhaustive.

Notes due to the group requirements of the Migros Group

Information regarding legal provisions Digitec Galaxus CH marketplace

Alcohol

For alcoholic products, it is mandatory to indicate the alcohol content.

Pharmaceuticals / Medical Devices

As Digitec Galaxus AG is not licensed as a pharmacy, only category E medicines are offered. We also do not offer veterinary medicines due to the lack of authorisation. Due to the different categorisation in Switzerland and the EU, only category E products from Switzerland are offered. When transmitting medical products, it is important to note that all information in the online shop, on the product and in the product insert is available in three official languages (German, French, Italian). Here too, the Digitec Galaxus AG platform only offers products from Switzerland.

Baby Food

It is prohibited to label infant formulae or follow-on formulae in such a way as to discourage breastfeeding. It is also forbidden to use pictures of babies, other images or wording that could idealize the use of this food. The use of terms such as «humanised», «materialised» or «adapted» is prohibited.

Bamboo Plastic Commodity

Since July 2021, there is a sales ban in Switzerland for bamboo plastic commodities (articles that come into contact with food) such as cups, plates or cutlery. Due to this, we ask you to refrain from making such offers. Bamboo articles in which the structure of the bamboo is recognisable ("pure bamboo") are still permitted.

Biocidal Products and Plant Protection Products

Biocidal products and plant protection products must be labelled with the mandatory product label: «Use biocides or plant protection products with care. Always read the label and product information before use». Digitec Galaxus only offers biocides and plant protection products approved in Switzerland.

Biocidal treatment

A product treated with biocides may contain one or more biocidal products for protection against microorganisms, insects or other harmful organisms. Such products must indicate their biocidal properties (e.g., odour control) and the name of the subst