What product compliance requirements must I meet as a supplier?

Overview: Supplier

Table of Contents

Introduction

Product compliance means that products comply with the applicable rules according to laws, guidelines or own standards. Product compliance can save time, reduce costs and minimise risks for the company and the customer. The following list is therefore a guide to meet our restrictions in our product range. These are not exhaustive.

Notes due to the group requirements of the Migros Group

Information regarding Product Legal Regulations Digitec Galaxus CH

Alcohol

In the case of alcoholic products, the mandatory labeling data must also be indicated, e.g. alcohol content. Import of wine and beer by Digitec Galaxus AG is not possible.

Pharmaceuticals / Medical Devices

As Digitec Galaxus AG is not authorised as a pharmacy, we only offer category E medicines. We also do not offer veterinary medicines due to the lack of authorisation. Due to the different categorisation in Switzerland and the EU, only category E products from Switzerland are offered.
When transmitting medical devices, it is important to note that all information in the online shop, on the product and on the product leaflet must be available in three official languages (German, French, Italian). Furthermore, all products without a Swiss manufacturer must have CH-REP labelling printed on the packaging. If the product has been imported, the importer must be indicated on the packaging itself or on a document accompanying the product.

As Digitec Galaxus AG does not wish to take on the role of importer, no offers from foreign suppliers of medical products will be considered.

Baby Food

The labelling of infant formulae or follow-on formulae in a manner that might discourage breastfeeding is prohibited. Pictures of infants, other images, or wording that might idealise the use of these foods shall also be prohibited. The use of terms such as «humanised», «materialised» or «adapted» is prohibited.

Bamboo Plastic Commodity

Since July 2021, there is a sales ban in Switzerland for bamboo plastic commodities (articles that come into contact with food) such as cups, plates or cutlery. Due to this, we ask you to refrain from making such offers. Bamboo articles in which the structure of the bamboo is recognisable ("pure bamboo") are still permitted.

Copper Cup Commodity

Cups made of copper may only contain copper on the inside of the vessel if this side has a coating.

Biocidal Products and Plant Protection Products

Biocidal products and plant protection products must be labelled with the mandatory product information: "Use biocides or plant protection products with caution. Always read the label and product information before use." Digitec Galaxus AG only offers biocides and pesticides authorised in Switzerland.

Biocidal treatment

A biocide-treated product may be treated with or contain one or more biocidal products to protect against infestation with microorganisms, insects, or other harmful organisms. Such products must indicate their biocidal properties (for example, odour-inhibiting effect) as well as the name of the corresponding active substance (e.g. silver) in their product description. Examples of «treated goods» are sportswear with sweat protection or a keyboard with a germicidal coating.

Cannabidiol (CBD)

Since, according to the current legal regulations, CBD oil can only be offered with denaturant (not approved as food), we have decided not to offer CBD oils.

Chemicals

Chemicals must be declared according to the GHS labelling system (Globally Harmonised System), in accordance with Regulation (EC) No. 1272/2008 applicable in Switzerland. No products will be accepted that are labelled according to a predecessor or other system. The import of chemicals that are not authorised in Switzerland is prohibited.

Products in Group 2 of chemicals are only included in the Digitec Galaxus AG range subject to strict testing. Suppliers are therefore not permitted to send products with the following H-phrases in combination with the respective hazard pictograms without further ado:

Open

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Electrical safety

If appliances originate from the EU, our logistics department will check the electrical connection in the event of a stock delivery and configure either a fixed adapter suitable for Switzerland (type 11 / contour plug CEE 7/17 or type 12 / Schuko CEE 7/7) or a suitable Swiss mains cable. Products with British connections or electrical connections that are common outside Europe cannot be offered as no suitable fixed adapters exist. It is prohibited to offer products with a travel adapter instead of a fixed adapter.

Devices with plugs that have mechanical reverse polarity protection may also not be offered, as no suitable fixed adapters are available for these either.

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The symmetrical contour plug (CEE 7/17) is authorised in Switzerland (left).
The asymmetrical contour plug (CEE 7/17) is not authorised in Switzerland (right). It is not possible to connect a fixed adapter to the mechanically polarised version.

Please also note that products with an output of over 2,300 watts may not be offered with a fixed adapter in Switzerland.

Energy Efficiency

Energy efficiency is regulated in Switzerland in accordance with the Energy Efficiency Ordinance (EnEV).
Accordingly, the following product categories must display the energy efficiency class and an energy label corresponding to

• Refrigerators and freezers

• Washing machines

• Washer-dryers

• Tumble dryers

• Dishwashers

• Ovens

• Extractor hoods

• Televisions and monitors

• Room air conditioners

• Water heaters and hot water tanks

• Room and combination heaters

• Ventilation systems

• Lamps

• Domestic coffee machines (exempt from mandatory labelling in the EU)

Fireworks

Due to the regulations concerning storage, transport, and sale of fireworks, Digitec Galaxus AG has no fireworks in its product range.

Products with gas connections

Digitec Galaxus only offers gas barbecues from Switzerland, as there is no international standard for the connections. This means that gas-powered appliances may only be sold with the respective country-specific gas connection.

Laser Pointer

According to the Ordinance to the Federal Act on Protection against Hazards from Non-Ionising Radiation and Sound (V-NISSG), laser pointers must be assigned to laser class 1. The possession, import, distribution and use of laser pointers of higher laser classes (1M, 2, 2M, 3R, 3B and 4) is prohibited in Switzerland.

Food

In the case of food offered online, all information required by food law must be provided (Art. 44 of the Foodstuffs and Utility Articles Ordinance), which are:

• Article description

• List of ingredients

• Allergen declaration (allergens are written in capital letters)

• Mandatory nutrition labelling and nutritional values:

  • Energy (kcal/kJ)

  • Fat, of which: - saturated fatty acids

  • Carbohydrates, of which: - sugar

  • Protein

  • Salt

• Contact address of the responsible company or online shop

• Country of production

Example «Chocolate sticks with Kirsch filling (30%)» Description: Cherry sticks with Kirsch filling (30%) Product image: Open List of ingredients: Sugar, cocoa mass, Kirsch(12%), cocoa butter, low-fat cocoa powder, CLARIFIED BUTTER, SKIMMED MILK POWDER, gelling agent (gum arabic), emulsifier (SOJALECITHIN), flavouring. May contain WHEAT, HAZELNUTS, ALMONDS and other SHELL FRUITS. Chocolate contains: Cocoa: 49% minimum. Mandatory nutrition labelling and nutritional values: Energy (kcal/kJ) Fat, of which: - saturated fatty acids Carbohydrates, of which: - sugar Protein Salt (not for baby food) Open Fig. 1 Example of the nutritional value table Contact address and country of production: Made in Switzerland by: Lindt & Sprüngli (Switzerland) AG, CH-8802 Kilchberg

The ingredients and allergens (in CAPITAL LETTERS) must be provided in text form for the free text field for food information. Corresponding properties exist for the nutritional values.

Further mandatory product-specific information must also be provided.

Precious woods

Precious woods such as rosewood, rosewood, mahogany, sandalwood, cedar and yew are CITES protected species and are subject to special import regulations. As a supplier from the EU, we ask that you do not send us any such products.

Solid wood / products under the Timber Trade Ordinance (HHV)

In order to increase transparency for customers and to influence their conscious decision to purchase, a declaration obligation applies in Switzerland for round and raw wood as well as certain wood products made of solid wood.

The following products are subject to declaration:

• Wood for walking sticks, umbrellas, tool handles and sticks.

• Charcoal

• Wooden frames for pictures, photographs, mirrors or similar objects

• Seating and other furniture with main components made of solid wood (but not sofas with solid wood legs!)
  solid wood legs!)

• Other furniture with main components made of solid wood

This product information shall be provided in the properties:

• The trade name

• The origin of the wood

These properties must also be observed for wood and paper products that fall under the HHV. All information on the declaration obligation for wood and wood products as well as the Wood Trade Ordinance are also listed in the BFK and bafu guidelines.

Food supplements

• Advertising: Labelling, presentation and advertising stating that food supplements are necessary for a balanced, varied diet is not permitted.

• Authorised maximum quantities: Maximum levels for vitamins and minerals apply in Switzerland. These are listed in the FDHA Ordinance on Food Supplements. The relevant regulations applicable in this country may differ from foreign regulations.

• The vitamin and mineral content must be sent to us as an image or document. 360 degree images can replace the image or document.

• Prohibited ingredients: Prohibited ingredients according to VLpH are not permitted in food supplements.

   

Animal cages

When sending animal cages (aviaries, small animal enclosures, terrariums & aquariums), please also include the following information:

• Internal dimensions

• Volume

• Target animal species

• Permitted maximum number of animals

The animal welfare regulations of Switzerland apply for the Swiss Shop.

Animal welfare

Illegal training aids are not permitted in the range. These include, for example, choking collars for dogs.

Weapons

Digitec Galaxus does not sell weapons. Furthermore, we reserve the right to exclude weapon-like items or dangerous items from our range for ethical reasons.

Information regarding Product Legal Regulations Galaxus EU Shops

Alcohol

We do not offer alcoholic drinks.

Pharmaceuticals / Medical Devices

Currently no offer of medicines & medical devices via suppliers.

Bamboo Plastic Commodity

There is a sales ban on bamboo plastic commodities (items that come into contact with food) such as cups, plates or cutlery. Due to this, we ask you to refrain from making corresponding offers. However, bamboo articles in which the structure of the bamboo is recognisable ("pure bamboo") are permitted.

Biocidal Products and Plant Protection Products

Biocidal products must be labelled with the obligatory product information: "Use biocides with caution. Always read the label and product information before use." Galaxus only offers biocides authorised in the EU. A BAuA registration number (N-XXXXX or N-XXXXXX) is required for the sale of biocidal products in Germany.

We do not sell plant protection products as we cannot fulfil the legal requirements for their sale.

Biocidal treatment

A biocide-treated product may be treated with or contain one or more biocidal products to protect against infestation with microorganisms, insects or other harmful organisms. Such products must indicate their biocidal properties (for example, odour-inhibiting effect) as well as the name of the corresponding active substance (e.g. silver) in their product description. Examples of "treated goods" are sportswear with sweat protection or a keyboard with a germicidal coating.

CBD products

We don't offer any products with CBD through our shops.

Chemicals

Chemicals must be declared according to the GHS labelling system (Globally Harmonised System), in accordance with Regulation (EC) No. 1272/2008 applicable in Switzerland. No products will be accepted that are labelled according to a predecessor or other system. The import of chemicals that are not authorised in Switzerland is prohibited.

Products in Group 2 of chemicals are only included in the Digitec Galaxus AG range subject to strict testing. Suppliers are therefore not permitted to send products with the following H-phrases in combination with the respective hazard pictograms without further ado:

Open

Open

Electrical safety

If appliances originate from the EU, our logistics department will check the electrical connection in the event of a stock delivery and configure either a fixed adapter suitable for Switzerland (type 11 / contour plug CEE 7/17 or type 12 / Schuko CEE 7/7) or a suitable Swiss mains cable. Products with British connections or electrical connections that are common outside Europe cannot be offered as no suitable fixed adapters exist. It is prohibited to offer products with a travel adapter instead of a fixed adapter.

Devices with plugs that have mechanical reverse polarity protection may also not be offered, as no suitable fixed adapters are available for these either.

Please also note that products with an output of over 2,300 watts may not be offered with a fixed adapter in Switzerland.

Energy efficiency

The following product categories must have an energy efficiency class, a corresponding energy label and a product data sheet in accordance with Directive 2010/30/EU:

• Refrigerators and freezers

• Washing machines

• Washer-dryers

• Tumble dryers

• Dishwashers

• Ovens

• Extractor hoods

• Televisions and monitors

• Room air conditioners

• Water heaters and hot water tanks

• Room and combination heaters

• Ventilation systems

• Lamps

Food

Currently no food on offer.

Food supplements

Currently no offer of food supplements.

Pyrotechnic articles

Galaxus does not sell pyrotechnic objects (fireworks).

Weapons

Galaxus does not sell weapons. Furthermore, we reserve the right to exclude weapon-like items or dangerous items from our range for ethical reasons.

Wood

Due to the current regulations within the framework of the European Timber Regulation (EUTR), the enrichment of wood & paper products that fall under the EUTR with the following properties is mandatory:

• Trade name of the wood

• Origin of wood

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