What do I have to pay attention to when importing certain product ranges into Switzerland as an EU hub trader?
This page only applies to Galaxus Switzerland partners.
Maximum Shipment Dimensions
Only parcels can be processed via EU Hub, pallets are not accepted.
Parcels must not exceed the following dimensions:
Up to 30 kg
The following dimensions apply to shipments up to a maximum weight of 30 kg:
Length: maximum 200 cm
Girth: maximum 400 cm (2 × height + 2 × width + longest side)
Up to 10 kg
The following dimensions apply to shipments up to a maximum weight of 10 kg:
Length: 200 to 250 cm
Girth: maximum 400 cm (2 × height + 2 × width + longest side)
Considered Bulky Goods
The following shipments are classified as bulky goods:
Shipments exceeding 100 cm in length
Shipments with two dimensions exceeding 60 cm
Article sets
Items that consist of several packages (item sets) cannot be handled. e.g. a table where the table legs & top are shipped separately.
Legal Restrictions
Legal restrictions
Certain products may not be imported into Switzerland for legal reasons, or may only be imported to a limited extent, or must meet specific requirements. All provisions set out under https://confdg.atlassian.net/wiki/x/VYIfXyc and https://confdg.atlassian.net/wiki/x/_41Cqic must be observed.
The most relevant product categories that cannot be offered via EU Hub are listed below. This list is not exhaustive.
Alcohol
Wines, spirits and beer.
Medicines
Products of chemical or biological origin intended or advertised to have a medicinal effect on the human or animal organism, especially for the detection, prevention or treatment of disease, injury or disability. For example, pain pills, sedatives & percindol.
Biocides
Active ingredients intended to deter, render harmless, destroy, or otherwise control harmful organisms by chemical or biological means, or to prevent harm from harmful organisms (in the non-agricultural sector). For example, disinfectants, cleaners & insect repellents.
Chemicals
Chemical substances manufactured or used industrially or in a laboratory. They can be pure substances or mixtures of substances. For example, pool chemicals, household cleaners & paints.
Fertilizers
Used in agriculture, forestry and horticulture to supplement the supply of nutrients for cultivated crops. For example, fertilizer.
Precious wood
Precious woods such as rosewood, rosewood, mahogany, sandalwood, cedarwood and yew are among CITES protected species.
Fireworks
Fireworks are ready-to-use articles with an explosive or ignition charge (= pyrotechnic articles), which serve the purpose of amusement. For example, volcano, sparklers & rockets.
Animal Feed
Collective term for all types of animal nutrition products, i.e. all feed intended for animals kept by humans, such as agricultural livestock, zoo animals, sport animals, or companion animals (e.g. cat food).
Cultural assets
Cultural assets are tangible evidence of culture and history as well as identification carriers of a society and shape its self-image and social cohesion. Therefore, the protection of cultural heritage is one of the most important tasks of the state today.
Food
Foodstuffs are substances or products intended to be ingested by humans in a processed, partially processed or unprocessed state.
Food supplements
Food supplements are foodstuffs intended to supplement the normal diet.
Plant protection products
Pesticides and herbicides used primarily to protect crops. For example, insecticides, rodenticides, herbicides, pesticides, etc.
Salt
All salts and salt mixtures containing 30% or more sodium chloride (NaCl) and salt solutions containing 18% or more sodium chloride are subject to authorization. For example, seasoning salts, bath salts & salt lamps.
Jewelry / Precious Metal
Products made of silver, gold, platinum or palladium, also gold-plated or silver-plated. For example, silver flatware, necklaces & rings.
Tobacco products, e-cigarettes and narcotics
In the area of tobacco, nicotine-containing products & CBD products, different regulations apply from country to country. In addition, narcotics may only be offered by pharmacies.
VOC-containing products
Volatile organic compounds are used as solvents in numerous industries and are contained in various products, such as paints, varnishes, various cleaning agents, but also in cosmetics and care products. If these substances get into the air, they contribute together with nitrogen oxides to the excessive formation of ground-level ozone (summer smog). Further information can be found here.
The following products can only be offered via EU Hub under certain circumstances
Plants
All plant deliveries to Switzerland must be accompanied by a plant passport. This confirms that the goods comply with the health regulations. Furthermore, the Latin name of the plant must be added to the product description.