This section applies to Digitec Galaxus and Galaxus Deutschland AG partners.
Introduction
Product compliance means that products comply with the applicable rules according to laws, guidelines or own standards. Product compliance can save time, reduce costs and minimise risks for the company and the customer. The following list is therefore a guide to meet our restrictions in our product range. These are not exhaustive.
🇨🇭🇪🇺 Notes due to the group requirements of the Migros Group
Flowers & Plants
Good Agricultural Practice (GAP) applies to flowers and plants. This standard covers aspects such as food safety, environmental protection and animal welfare. Products in the range are checked annually for compliance with the standard.
Down
In the Migros Group, only products made from down that originates from dead plucking are offered. Appropriate proof / confirmation (e.g. Responsible Down Standard (RDS)) must be provided in this regard. This applies, for example, to down jackets or blankets.
Egg components
Egg components in products must at least come from barn-raised hens. Cage rearing is prohibited in Switzerland. This is applied throughout the Group. Example products: Mayonnaise.
Fish
Products with fish may only contain fish species that do not belong to an endangered species. Products that are included in the range are checked annually. Products with fish that belong to an endangered species are excluded from the range as soon as they are known. Examples are: Canned fish.
Frog legs
Since all European amphibian species are protected, nor is it allowed to trade in the animals, the frogs' legs on offer come from abroad. The frogs' legs are torn out or cut off without anaesthesia. You are therefore requested not to send us any such offers.
Genetically modified food
The food industry often uses ingredients from plants that have been genetically modified (maize, soybeans & rapeseed). We do not offer any food that has been genetically modified.
Neophytes
No potentially invasive plants (e.g. Ticino palm or cherry laurel) are offered through Migros Group sales channels.
Fur
As part of the Migros Group, we do not offer any products made of real fur or with real fur components. Exceptions are skins from domesticated animals of the horse, cattle, pig, sheep and goat species as well as llamas & alpacas. This must be noted in the product feed. This affects, for example, jackets with fur trim.
Peat
Peat is used in many plant soils. However, peat extraction destroys the habitats of many plants and animals. There is therefore a ban on peat sales in the Migros Group. Peat is used in plant soils, for example.
Wool
Especially in New Zealand and Australia, mulesing is used on sheep to prevent infestations of fly maggots. This is done without the use of painkillers. For this reason, we do not offer any products made of wool for which the mulesing process has been used. This is used, for example, for wool socks or hats.
🇨🇭 Information regarding product law provisions Digitec Galaxus CH
Alcohol
In the case of alcoholic products, the alcohol content must be indicated. Import of wine and beer by Digitec Galaxus AG is not possible.
Pharmaceuticals / Medical Devices
Since Galaxus AG isn’t licensed as a pharmacy, only (over-the-counter) drugs of category E are offered in Switzerland. Due to the different categorisation in Switzerland and the EU, only products from Switzerland are offered. When transferring medical products, it is important to note that all information in the online shop, on the product, and on the product insert is available in three official languages (German, French, and Italian). The Digitec Galaxus platform only offers products from Switzerland.
Baby Food
The labelling of infant formulae or follow-on formulae in a manner that might discourage breastfeeding is prohibited. Pictures of infants, other images, or wording that might idealise the use of these foods shall also be prohibited. The use of terms such as «humanised», «materialised» or «adapted» is prohibited.
Bamboo Plastic Commodity
Since July 2021, there is a sales ban in Switzerland for bamboo plastic commodities (articles that come into contact with food) such as cups, plates or cutlery. Due to this, we ask you to refrain from making such offers. Bamboo articles in which the structure of the bamboo is recognisable ("pure bamboo") are still permitted.
Biocidal Products and Plant Protection Products
Biocidal products and plant protection products must be labelled with the obligatory product information: «Use biocides or plant protection products with care. Always read the label and product information before use.» Digitec Galaxus only offers biocides and plant protection products approved in Switzerland.
Biocidal treatment
A biocide-treated product may be treated with or contain one or more biocidal products to protect against infestation with microorganisms, insects, or other harmful organisms. Such products must indicate their biocidal properties (for example, odour-inhibiting effect) as well as the name of the corresponding active substance (e.g. silver) in their product description. Examples of «treated goods» are sportswear with sweat protection or a keyboard with a germicidal coating.
Cannabidiol (CBD)
Since, according to the current legal regulations, CBD oil can only be offered with denaturant (not approved as food), we have decided not to offer CBD oils.
Chemicals
Chemicals must be declared according to the GHS labelling system (Globally Harmonized System), in accordance with the Regulation (EC) 1272/2008 applicable to Switzerland. No products are accepted that are labelled according to a predecessor or other system. The import of chemicals not authorised in Switzerland is not permitted. Products of group 2 of the chemicals are only carried in the assortment of Digitec Galaxus AG under strict examination. It is therefore forbidden for the supplier to transfer products with the following H-phrases in combination with the respective hazard pictograms to Digitec Galaxus AG, without further ado:
Electrical safety
If the devices originate from the EU, our logistics department will check the electrical connection in the case of a warehouse delivery and configure a suitable fixed adapter or Swiss mains cable for Switzerland. Products with British connections or electrical connections that are common outside of Europe cannot be offered because there are no suitable fixed adapters. Travel adapters (or re-detachable adapters) are not permitted in Switzerland. Please also note that products over 2,300 watts cannot be offered with a fixed adapter in Switzerland. Offering such products is associated with corresponding fines from the Swiss Federal Inspectorate for Heavy Current Installations.
Energy Efficiency
Energy efficiency in Switzerland and the EU is regulated in accordance with Directive 2010/30/EC. Accordingly, the following product categories must have an energy efficiency class and a corresponding energy label:
Ovens
Extractor hoods
Television sets and monitors
Dishwashers
Heaters
Coffee machines (are subject to energy labelling in Switzerland, in contrast to EU regulation)
Refrigerators and freezers
Lamps and light bulbs
Ventilation systems
Washing machines
Tumble dryers, tumble dryers, and combination units
Fireworks
Due to the regulations concerning storage, transport, and sale of fireworks, Digitec Galaxus AG has no fireworks in its product range.
Products with gas connections
Digitec Galaxus only offers gas barbecues from Switzerland, as there is no international standard for the connections.
Laser Pointer
The import, as well as the sale of dangerous laser pointers into Switzerland, is prohibited. A dangerous laser pointer is a laser device which, due to its size and weight, can be hand-held and hand-guided and which emits laser radiation for pointing (e.g. stylus, presenter), amusement (e.g. cat toy), as well as deterrence and defence purposes (e.g. use of repellents or personal protection devices).
Food
In the case of food offered online, all information required by food law must be provided (Art. 44 of the Foodstuffs and Utility Articles Ordinance), which are:
Article description
List of ingredients
Allergen declaration (allergens are written in capital letters)
Mandatory nutrition labelling and nutritional values:
Fat, of which: - saturated fatty acids
Carbohydrates, of which: - sugar
Protein
Salt
Contact address of the responsible company or online shop
Country of production
Example «Chocolate sticks with Kirsch filling (30%)»
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The ingredients and allergens (in CAPITAL LETTERS) must be provided in text form for the free text field for food information. Corresponding properties exist for the nutritional values.
Precious woods
Precious woods such as rosewood, rosewood, mahogany, sandalwood, cedar and yew are CITES protected species and are subject to special import regulations. As a supplier from the EU, we ask that you do not send us any such products.
Solid wood / products under the Timber Trade Ordinance (HHV)
In order to increase transparency for customers and to influence their conscious decision to purchase, a declaration obligation applies in Switzerland for round and raw wood as well as certain wood products made of solid wood.
The following products are subject to declaration:
Wood for walking sticks, umbrellas, tool handles and sticks.
Charcoal
Wooden frames for pictures, photographs, mirrors or similar objects
Seating and other furniture with main components made of solid wood (but not sofas with solid wood legs!)
solid wood legs!)Other furniture with main components made of solid wood
This product information shall be provided in the properties:
The trade name
The origin of the wood
These properties must also be observed for wood and paper products that fall under the HHV.
All information on the declaration obligation for wood and wood products as well as the Wood Trade Ordinance are also listed in the BFK and bafu guidelines.
Food supplements
Advertising: Labelling, presentation, and advertising stating that food supplements are necessary for a balanced, varied diet is not permitted.
Permitted maximum amounts: In Switzerland, maximum levels apply for vitamins and minerals. These are listed in the FDHA Ordinance on Food Supplements. The relevant regulations valid in this country may differ from foreign regulations.
The content of vitamins and minerals must be sent to us as a picture.
Weapons
Galaxus does not sell weapons. Furthermore, we reserve the right to exclude weapon-like items or dangerous items from our range for ethical reasons.
🇪🇺 Information regarding product law provisions Galaxus EU Shops
Alcohol
We do not offer alcoholic drinks.
Pharmaceuticals / Medical Devices
Currently no offer of medicines & medical devices via suppliers.
Bamboo Plastic Commodity
There is a sales ban on bamboo plastic commodities (items that come into contact with food) such as cups, plates or cutlery. Due to this, we ask you to refrain from making corresponding offers. However, bamboo articles in which the structure of the bamboo is recognisable ("pure bamboo") are permitted.
Biocidal Products and Plant Protection Products
Biocidal products must be labelled with the obligatory product note: "Use biocides with care. Always read the label and product information before use." Galaxus only offers biocides approved in the EU. We do not sell plant protection products, as the legal requirements for dispensing cannot be met.
Biocidal treatment
A biocide-treated product may be treated with or contain one or more biocidal products to protect against infestation with microorganisms, insects or other harmful organisms. Such products must indicate their biocidal properties (for example, odour-inhibiting effect) as well as the name of the corresponding active substance (e.g. silver) in their product description. Examples of "treated goods" are sportswear with sweat protection or a keyboard with a germicidal coating.
Cannabidiol (CBD)
Since CBD oils are neither approved as medicinal products nor as novel foods, any transmission of corresponding products is to be refrained from.
Chemicals
Chemicals must be declared according to the Globally Harmonised System (GHS) labelling system. No products are accepted that are labelled according to a predecessor or other system. The import of chemicals not authorised in the EU is not permitted. Products in group 2 of chemicals are only carried in the assortment under strict scrutiny. It is therefore prohibited for the supplier to transfer products with the following H-phrases in combination with the respective hazard pictograms without further ado:
Energy efficiency
The following product categories are required by Directive 2010/30/EU to display the energy efficiency class, a corresponding energy label and a product data sheet:
Ovens
Cooker bonnets
Televisions and monitors
Dishwashers
Heating appliances
Coffee machines
Refrigerators and freezers
Lamps and luminaires (no product data sheet required)
Ventilation systems
Washing machines
Tumble dryers and washer-dryers
Food
Currently no food on offer.
Food supplements
Currently no offer of food supplements.
Pyrotechnic articles
Galaxus does not sell pyrotechnic objects (fireworks).
Weapons
Galaxus does not sell weapons. Furthermore, we reserve the right to exclude weapon-like items or dangerous items from our range for ethical reasons.
Wood
Due to the current regulations within the framework of the European Timber Regulation (EUTR), the enrichment of wood & paper products that fall under the EUTR with the following properties is mandatory:
Trade name of the wood
Origin of wood