Versions Compared

Version Old Version 1 New Version Current
Changes made by

Digitec Galaxus AG

Digitec Galaxus AG

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
← Cancel Confirmation (CANR

← Return Registration (RETP)

Anchor
top
top

🇩🇪 Zur Anleitung in Deutsch wechseln / Return Registration (RETP) →

Main functionsfunction

Notification

Confirmation of

the physical

receipt of

an unannounced customer return

  1. or if the Return Request (RETP) & Return Response (RETR) messages have not been implemented, also notification of the physical receipt of a registered customer return

  • Notification of whether the return has been accepted or rejected

    • Info

    • If the Messages Return Request was not implemented, the customer's return reason can be viewed in the extranet (CMI)

    Info

    a return with feedback (Accepted or Rejected).

    Info

    Comment

    If this message has not been implemented, the returns must be processed in the Extranet/CMI:

    • If the return is accepted, a credit note is automatically issued to the customer

    • If a the return is rejected, the customer will be is notified by e-mail

    Documentation

    Expand
    titleSchema
    Image Removed

    image-20240104-140751.pngImage Added

    Expand
    titleExample file
    Code Block
    languagexml
    <?xml version="1.0" encoding="utf-8"?>
<SUPPLIERRETURNNOTIFICATION xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.opentrans.org/XMLSchema/2.1" version="2.1">
	<SUPPLIERRETURNNOTIFICATION_HEADER>
		<SUPPLIERRETURNNOTIFICATION_INFO>
			<ORDER_ID>9316271</ORDER_ID>
			<SUPPLIERRETURNNOTIFICATION_DATE>2017-06-15T16:57:33</SUPPLIERRETURNNOTIFICATION_DATE>
		</SUPPLIERRETURNNOTIFICATION_INFO>
	</SUPPLIERRETURNNOTIFICATION_HEADER>
	<SUPPLIERRETURNNOTIFICATION_ITEM_LIST>
		<SUPPLIERRETURNNOTIFICATION_ITEM>
			<PRODUCT_ID>
				<SUPPLIER_PID xmlns="http://www.bmecat.org/bmecat/2005">A375-129</SUPPLIER_PID>
				<INTERNATIONAL_PID xmlns="http://www.bmecat.org/bmecat/2005">09783404175109</INTERNATIONAL_PID>
				<BUYER_PID xmlns="http://www.bmecat.org/bmecat/2005">6406567</BUYER_PID>
			</PRODUCT_ID>
			<QUANTITY>2</QUANTITY>
			<REQUESTACCEPTED>false</REQUESTACCEPTED>
			<RESPONSECOMMENT>Beschädigt, deshalb abgelehnt.</RESPONSECOMMENT>
		</SUPPLIERRETURNNOTIFICATION_ITEM>
	</SUPPLIERRETURNNOTIFICATION_ITEM_LIST>
</SUPPLIERRETURNNOTIFICATION>

    XML Element

    M/C/S

    Sample values

    Data type [maxLength]

    M/C/S

    Description

    SUPPLIERRETURNNOTIFICATION

    Must

    -

    -

    Must

    See Namespaces regarding the correct usage of namespaces.

    . SUPPLIERRETURNNOTIFICATION_HEADER

    Must

    -

    -

    Must

    . . SUPPLIERRETURNNOTIFICATION_INFO

    Must

    -

    -

    Must

    . . . ORDER_ID

    Must

    9316271

    dtSTRING[

    250

    25]

    Must

    Galaxus Purchase Order ID

    . . . SUPPLIERRETURNNOTIFICATION_DATE

    Must

    2017-06-15T16:57:33

    dtDATETIME

    Must

    Return Notification timestamp

    . SUPPLIERRETURNNOTIFICATION_ITEM_LIST

    Must

    -

    -

    Must

    . . SUPPLIERRETURNNOTIFICATION_ITEM

    Must

    -

    -

    Must

    . . . PRODUCT_ID

    Must

    -

    -

    Must

    . . . . SUPPLIER_PID

    Must

    A375-129

    dtSTRING[32]

    BMEcat NS

    Must

    Merchant

    Partner product key

    . . . . INTERNATIONAL_PID

    Should

    09783404175109

    dtSTRING[14]

    BMEcat NS

    Should

    GTIN-14 with leading zeros

    . . . . BUYER_PID

    Can

    6406567

    dtSTRING[50]

    BMEcat NS

    Should

    Galaxus

    internal

    product

    ID

    key

    . . . QUANTITY

    Must

    2

    dtNUMBER

    Must

    Return quantity

    . . . REQUESTACCEPTED

    Must

    false

    dtBOOLEAN

    Must

    «true»

    true:

    accept

    Accept the return

    «false»

    false:

    decline

    Reject the return

    . . . RESPONSECOMMENT

    Must *

    Beschädigt, deshalb abgelehnt.

    dtSTRING[100]

    Must

    *

    *

    = You must send a RESPONSECOMMENT, if one or more items are declined

    .


    (warning) Note the language of the end customer from the ORDP, RETP or

    WebEDI (

    CMI

    ).

    ↑ Top