Change of payout process from November 2024
- Digitec Galaxus AG
- Digitec Galaxus AG
Why is the payout process being adjusted?
In the previous payout process, we first transferred the entire sales amount to the merchant and only settled or invoiced our commission at the end of the month. This led to additional work for the merchants, as accruals had to be created for the later settlement. In order to make our payout system even more punctual and user-friendly, we will deduct our commission directly from the sales amount in the future. All the money transferred to the merchant will therefore be at the merchant's full disposal. There is no longer any need for accruals.
When will the payout process be adjusted?
For all regular merchants, the changeover will take place as follows, depending on the current payout frequency
Daily payout: New process runs from 21.11.2024, first new report on 22.11.2024
Weekly payout: New process runs from 25.11.2024, first new report on 02.12.2024
Monthly payout: New process runs from 01.12.2024, first new report on 04.01.2025
For merchants using our EU hub, the timeline is as follows
Daily payout: New process runs from 12.12.2024, first new report on 13.12.2024
Weekly payout: New process runs from 16.12.2024, first new report on 23.12.2024
Monthly payout: New process runs from 01.01.2025, first new report on 04.02.2025
All merchants who previously had single payment will be automatically adjusted to daily payment with the changeover.
What do I need to consider?
Our payout reporting will also change with the changeover. We know that various merchants automatically import this report into their systems. In order to take account of this fact and the effort involved in customising the report, we would like to publish the new template as soon as possible. This is to give merchants enough time to prepare for the customisation.
The template had to be modified slightly:
Return shipping costs are now shown in a separate line - this is necessary because the report is position-related, but the return shipping costs can include several positions of an order.
The first tab «Marketplace Payout Report» contains the payout report without further comments, in the exact column arrangement that will be used from the time the process is adjusted.
In the second tab «Comments», an additional column has been added on the far left to explain the business cases of the individual example rows. The column layout of the previous payout report has also been added in row 1.
The template includes three items at the bottom, which will only be used for users of the EU Hub. These items will not appear in the payout report for merchants who do not use the EU Hub and can therefore be ignored.