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Partner Helpcenter
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  • Partner Helpcenter Galaxus (deutsch)
  • Partner Helpcenter Galaxus (english)
    • Suppliers
    • Merchant Programme
      • 1 I’d like to offer my products as a merchant. What is the proposed way to do so?
        • What are the requirements for the marketplace?
        • In what form do I deliver my product data as a merchant?
        • What product compliance requirements must I meet as a merchant?
        • How do I act in the event of SLA violations?
        • What does my online shop appearance look like in Switzerland?
        • What should I be aware of when offering products with a power connection in Switzerland?
        • What does my online shop appearance look like in Germany?
      • 2 How do I receive my orders and ship the goods?
      • 3 How do I deal with returns and warranty claims?
      • 4 What do the financial flows look like?
      • 5 Where does Galaxus provide me with additional support?
      • 6 What requirements do I have to meet to participate in the Galaxus marketplace?
      • 7 Still looking for an answer?
    • Service Partner
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