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🇩🇪 Zur Anleitung in Deutsch wechseln / Supplier Return Notification (SURN) →

Main function

Notification about the registration of a customer return.

Note

Note

Registered returns are not always returned by customers.

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title	Example file

Code Block

language	xml

<?xml version="1.0" encoding="utf-8"?>
<RETURNREGISTRATION xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.opentrans.org/XMLSchema/2.1" version="2.1">
	<RETURNREGISTRATION_HEADER>
		<RETURNREGISTRATION_INFO>
			<ORDER_ID>9316271</ORDER_ID>
			<RETURNREGISTRATION_ID>67773882</RETURNREGISTRATION_ID>
			<RETURNREGISTRATION_DATE>2017-06-13T15:49:49</RETURNREGISTRATION_DATE>
			<LANGUAGE xmlns="http://www.bmecat.org/bmecat/2005">ger</LANGUAGE>
			<PARTIES>
				<PARTY>
					<PARTY_ID xmlns="http://www.bmecat.org/bmecat/2005" type="buyer_specific">2045638</PARTY_ID>
					<PARTY_ROLE>buyer</PARTY_ROLE>
				</PARTY>
				<PARTY>
					<PARTY_ID xmlns="http://www.bmecat.org/bmecat/2005" type="buyer_specific">1928008</PARTY_ID>
					<PARTY_ROLE>supplier</PARTY_ROLE>
				</PARTY>
			</PARTIES>
			<ORDER_PARTIES_REFERENCE>
				<BUYER_IDREF xmlns="http://www.bmecat.org/bmecat/2005" type="buyer_specific">2045638</BUYER_IDREF>
				<SUPPLIER_IDREF xmlns="http://www.bmecat.org/bmecat/2005" type="buyer_specific">1928008</SUPPLIER_IDREF>
			</ORDER_PARTIES_REFERENCE>
			<SHIPMENT_ID>99.60.114348.00119018</SHIPMENT_ID>
			<TRACKING_TRACING_URL>
				<![CDATA[https://service.post.ch/EasyTrack/submitParcelData.do?formattedParcelCodes=996011434800119018]]>
			</TRACKING_TRACING_URL>
		</RETURNREGISTRATION_INFO>
	</RETURNREGISTRATION_HEADER>
	<RETURNREGISTRATION_ITEM_LIST>
		<RETURNREGISTRATION_ITEM>
			<LINE_ITEM_ID>1</LINE_ITEM_ID>
			<PRODUCT_ID>
				<SUPPLIER_PID xmlns="http://www.bmecat.org/bmecat/2005" type="supplierProductKey">A375-129</SUPPLIER_PID>
				<INTERNATIONAL_PID xmlns="http://www.bmecat.org/bmecat/2005" type="gtin">09783404175109</INTERNATIONAL_PID>
				<BUYER_PID xmlns="http://www.bmecat.org/bmecat/2005" type="DgProductId">6406567</BUYER_PID>
			</PRODUCT_ID>
			<QUANTITY>2</QUANTITY>
			<ORDER_UNIT xmlns="http://www.bmecat.org/bmecat/2005">C62</ORDER_UNIT>
			<RETURNREASON>2</RETURNREASON>
		</RETURNREGISTRATION_ITEM>
	</RETURNREGISTRATION_ITEM_LIST>
	<RETURNREGISTRATION_SUMMARY>
		<TOTAL_ITEM_NUM>2</TOTAL_ITEM_NUM>
	</RETURNREGISTRATION_SUMMARY>
</RETURNREGISTRATION>

XML Element	M/C/S	Sample values	Data type [maxLength]	Description
RETURNREGISTRATION	Must	-	-	See Namespaces regarding the correct usage of namespaces.
. RETURNREGISTRATION_HEADER	Must	-	-
. . RETURNREGISTRATION_INFO	Must	-	-
. . . ORDER_ID	Must	9316271	dtSTRING[25]	Galaxus Purchase Order ID
. . . RETURNREGISTRATION_ID	Must	67773882	dtSTRING[250]	Return Registration ID
. . . RETURNREGISTRATION_DATE	Must	2017-06-13T15:49:49	dtDATETIME	Return Registration timestamp
. . . LANGUAGE	Must	ger, eng, fra, ita	dtLANG[n/a] BMEcat NS	End customer: language
. . . PARTIES	Must	-	-
. . . . PARTY	Must	-	-
. . . . . PARTY_ID	Must	2045638	dtSTRING[250] BMEcat NS	Galaxus internal customer ID
. . . . . PARTY_ROLE	Must	buyer, supplier	dtSTRING[20]	buyer & supplier
. . . ORDER_PARTIES_REFERENCE	Must	-	-
. . . . BUYER_IDREF	Must	2045638	dtSTRING[250] BMEcat NS	Galaxus internal customer ID
. . . . SUPPLIER_IDREF	Must	1928008	dtSTRING[250] BMEcat NS	Galaxus internal partner ID
. . . SHIPMENT_ID	Must	99.60.114348.00119018	dtSTRING[250]	Package number of the physical return
. . . TRACKING_TRACING_URL	Must	<![CDATA[ https://service.post.ch/EasyTrack/submitParcelData.do?formattedParcelCodes= 99.60.114348.00119018& lang=de&shortcut=swisspost-tracking ]]>	dtSTRING[255]	URL of the shipment number, so that the return shipment can be tracked
. RETURNREGISTRATION_ITEM_LIST	Must	-	-
. . RETURNREGISTRATION_ITEM	Must	-	-
. . . LINE_ITEM_ID	Must	1	dtSTRING[50]	Continuous document line numbering, starting at «1»
. . . PRODUCT_ID	Must	-	-
. . . . SUPPLIER_PID	Must	A375-129	dtSTRING[32] BMEcat NS	Partner product key
. . . . INTERNATIONAL_PID	Should	09783404175109	dtSTRING[14] BMEcat NS	GTIN-14 with leading zeros
. . . . BUYER_PID	Can	6406567	dtSTRING[50] BMEcat NS	Galaxus product key
. . . QUANTITY	Must	2	dtNUMBER[n/a]	Item position quantity
. . . ORDER_UNIT	Must	C62	dtPUNIT[3]	«C62» (hardcoded), stands for the unit piece
. . . RETURNREASON	Must	2	dtINTEGER[n/a]	Return reason: «1» (Don't like) «2» (Wrong size) «3» (Wrong product) «4» (Delivery too late) «5» (Does not match the description) «6» (Wrong order)
. RETURNREGISTRATION_SUMMARY	Must	-	-
. . TOTAL_ITEM_NUM	Must	2	dtCOUNT[n/a]	Sum of all quantities

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