What are the requirements for the marketplace?

🇨🇭 marketplace Switzerland

• headquarters in the European Union and fiscal representation in Switzerland

• If the company is located in Switzerland, an entry in the commercial register is mandatory.

• ideally fully automated product and order data interface

• all products have EAN, weight & country of origin

• good product data quality (purchase relevant properties, descriptions, pictures, etc.)

• returns address in Switzerland

• feedback on customer requests (2-level) within 24h

🇨🇭 🛃 requirements for the use of the Digitec Galaxus AG customs clearance solution (EU Hub)

• headquarters in the European Union

• Fully automated product and order data interface (minimum forward logistics)

• all products have EAN, weight, country of origin & taric (customs tariff number)

• good product data quality (purchase relevant properties, descriptions, pictures, etc.)

• shipment number per package and electronic export invoice

• shipment number of the parcel service provider as barcode "scannable" on the package

• active EORI number (Economic Operators Registration and Identification)

• feedback on customer requests (2-level) within 24h

• settlement agreement for warranty claims

🇩🇪 marketplace Germany

• Our marketplace in Germany is intended for merchants from the EU, Norway, Switzerland and the United Kingdom (UK).

• Registered office in the European Union incl. VAT registration OR if registered office in a third country (CH, UK, NO) VAT / sales tax registration in Germany

• ideally fully automated product and order data interface

• All products have EAN, WEEE number, weight, price & country of origin

• Good product data quality (purchase relevant features, descriptions, images, etc.)

• Feedback on customer requests (2-level) within 24h