4 Data Processing

4 Data Processing

INTRO

Here you’ll learn how we handle your data and how it is transferred to the online shop.

We distinguish between two types of data:

  • Product data – including title, description, brand, GTIN, images, attributes, and accessories

  • Offer data – including prices, stock levels, warehouse information, VAT rates, and other trade-specific information

To provide our customers with the best possible product information, we use automated processes, some of which are AI-assisted. These enable us to:

  • Identify the highest-quality information from various data sources

  • Efficiently detect and prevent pricing and stock errors

  • Process large volumes of data at scale

The final presentation of your product information in the online shop is influenced by the following factors:

  • Data quality – the more complete and structured your data is, the more accurate the presentation

  • Time of submission – the freshness and order of data delivery are crucial

  • AI optimization – our systems automatically optimize the data to ensure the best possible customer experience

Because this process is fully automated, we can only make limited manual adjustments to product data. Your data is optimized by our AI and may therefore appear in an improved form in the online shop meaning it may differ from the originally transmitted data.


FROM DATASET TO PRODUCT IN THE SHOP

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Overview

 

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Assignment

If the GTIN already exists in our system, your product and offer data is assigned to the existing product. We take your product data into account and enrich the existing product with it.

If the GTIN does not yet exist in our system, a new product is created.

Without a GTIN, your data cannot be processed and will therefore be ignored.

Product creation

As with assignment, we also require valid offer data for product creation. In addition, the following product data is required:

  • Title

  • Brand

  • Valid product type assignment

With this information, we can check the specific quality requirements and the legal compliance information.

Product type is assigned using AI. The following data is used as input:

  • Title

  • Images

  • Descriptions

  • Category path

Important: Due to continuous assortment growth and changes in the market, our structure is constantly evolving. New and existing products may therefore change product type over time. To respond to structural changes automatically, it is important that we receive the most accurate raw data possible as input. We advise against mapping to the Galaxus structure, as it can change regularly.

If the data is incomplete or inaccurate, the product type cannot be assigned.

Product type missing

Without a product type assignment, we cannot check data quality and compliance. The product will remain offline.

Product-type-specific attributes

The requirements for a product of the product type "T-shirt" differ fundamentally from those of the product type "wooden table". This information is therefore crucial to Galaxus’ quality standards.

Clearance & Quality

5 Product Data quality guidelines

A product with only minimal information is not considered purchasable and must pass our quality assurance. The following factors are checked:

  • Images

  • Title

  • Quality attributes

  • Compliance attributes

If this information is missing, the product cannot be published in the online shop.

Offer data is checked against the following criteria:

  • Valid prices

  • Correct stock information

  • Valid compliance

  • Images are sorted, filtered (e.g., to remove logos), and cropped using AI.

  • Product attributes are assigned to our structure using AI. Manual mapping is not required. Attribute updates are applied once a threshold of new attributes is exceeded.


ASSORTMENT ERRORS

If a product cannot be found in the online shop, there is likely an issue with assignment, creation, or approval. You can find the relevant error messages in the Partner Portal and export them as an Excel file for your entire assortment.

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Catalogue

Catalogue