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Partner Helpcenter Galaxus (deutsch)
Partner Helpcenter Galaxus (english)
Suppliers
Merchant Programme
1 I’d like to offer my products as a merchant. What is the proposed way to do so?
2 How do I receive my orders and ship the goods?
3 How do I deal with returns and warranty claims?
4 What do the financial flows look like?
How does Galaxus handle my payment process with the end customer?
How is invoicing done in Switzerland??
How do the financial flows work in Germany?
Change of payout process from November 2024
When and why do I need to provide a VAT compliant invoice?
5 Where does Galaxus provide me with additional support?
6 What requirements do I have to meet to participate in the Galaxus marketplace?
7 Still looking for an answer?
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