What is a Credit Note Request?

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If a receivable exists in favour of Galaxus, the supplier will receive a so-called «credit note request» by e-mail. On receiving the e-mail, the supplier has two options:

Galaxus will then deduct the amount from the next higher payment.

If suppliers do not agree with a credit note request, they can contact their responsible Category Management Deveoper, or the Digitec Galaxus Accounting department directly at: