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This page only applies to Digitec Galaxus AG partners.

3 How do I process a service order?

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page3 How do I process a service order?

To create an invoice, proceed as follows.

In the menu under «Service partner orders» you can click on «Completed orders not yet invoiced»:

After that, you will see the overview with the Service Partner orders. In this view, you can do the invoicing by clicking in the upper right corner:

Once you have marked the desired orders, you can complete the invoicing:

You have now generated a PDF with the cleared service orders. In this PDF, an invoicing ID is noted:

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You must use this invoicing ID as a reference in your invoice. Your invoice to Digitec Galaxus AG should look like this:


(blue star) Bank Details

If no ISR (payment slip with reference number) is available, the transfer will be made to the specified bank account. In the PDF invoice, the ISR can only be processed if it is entered at the end of the invoice and in the same document.

(blue star) Invoice Address

Independent of delivery location:

Digitec Galaxus AG
Pfingstweidstrasse 60b 
8005 Zurich

The invoicing ID must be specified here!

(blue star) Service Positions

The executed service orders must be specified individually as item. The Service Partner-ID must be entered here.

The invoice is submitted as a PDF to:

🇩🇪 DE