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I use the online shops of Galaxus as a platform to sell my products.

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1 I’d like to offer my products. What is the proposed way to do so?

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page1 I’d like to offer my products as a merchant. What is the proposed way to do so?

2 How do I receive my orders and ship the goods?

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page2 How do I receive my orders and ship the goods?

3 How do I deal with returns and warranty claims?

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page3 How do I deal with returns and warranty claims?

4 What do the financial flows look like?

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page4 What do the financial flows look like?

5 Where does Digitec Galaxus provide me with additional support?

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page5 Where does Galaxus provide me with additional support?

🇨🇭 6 As a merchant based outside of Switzerland, may I also use the Galaxus merchant programme

6 What requirements do I have to meet to participate in the Galaxus marketplace?

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page6 What requirements How do I have to meet to participate in the Galaxus marketplacebenefit from the customs clearance solution (EU Hub) of Digitec Galaxus AG?

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