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AUTOMATION
Transfer protocol: SFTP
EDI format: OpenTrans (XML)
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Namespace handling
All documents must use UTF-8 encoding
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Integration & Support Portal: https://jiradg.atlassian.net/servicedesk/customer/portal/1004 |
Partner Integration Testing (PIT) - Help
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You can start with the necessary changes and preparations on your site at any time according to the documentation and generic example files.
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Diagrams 1 and 2 show the entire process flow.
The basic documents form the basis of automated order managment and should always be implemented as a first step.
The optional documents can be automated as required or processed manually via WebEDI (CMI).
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Detailed process:
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Current version of the documentation: 5.4.0 Our interface is under continuous development. All major changes are logged in the Changelog. |
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Supported Plugin & Middlewares |
SUPPLIER FLOW

EDI documents
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The after sales process for warranties, repairs and RMA is completely manual: |
MERCHANT FLOW

EDI documents
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The after sales process for warranty claims is manual: How do I process warranty claims as a merchant? |