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I use the online shops of Digitec Galaxus AG as a platform to sell my products.

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1 As a merchant based outside of Switzerland, may I also use the Galaxus merchant programme?

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page1 As a merchant based outside of Switzerland, may I also use the Galaxus merchant programme?
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1 I’d like to offer my products. What is the proposed way to do so?

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page2 1 I’d like to offer my products as a merchant. What is the proposed way to do so?
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2 How do I receive my orders and ship the goods?

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page3 2 How do I receive my orders and ship the goods?
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3 How do I deal with returns and warranty claims?

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page4 3 How do I deal with returns and warranty claims?

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4 What do the financial flows look like?

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page5 4 What do the financial flows look like?
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5 Where does

Digitec

Galaxus provide me with additional support?

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page6 5 Where does Digitec Galaxus provide me with additional support?
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6 What requirements do I have to meet to participate in the Galaxus marketplace?

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page6 What requirements do I have to meet to participate in the Galaxus marketplace?
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7 Still looking for an answer?

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page7 Still looking for an answer?

🇩🇪 DE